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Looking for More Profit?

It’s the most profitable department in your entire business. But most companies don’t even realize it or devote the attention necessary to grow this revenue-generating part of the business. Whether your office team members are already great or they need serious help, this training will equip them with the crucial skills they need to take your office to the next level.

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“The Most Impactful Office Training

Our Industry Has Ever Seen..."

What is Office Champions Academy?

Office team members are usually the first point of contact for new and existing clients, yet they’re the most training-deprived. We see this ALL THE TIME in companies we work with. The Office Champions Academy is a master class that gives them the skills they need to take your office to the next level.

We all know this to be true: when our internal operations are more efficient, techs are better able to do their jobs, our clients receive a better experience and our businesses run better overall. We are now able to help YOU run a more efficient, effective office through comprehensive training.

Company growth is directly tied to your call department’s capacity, capability and personal strengths. Each call taker will leave with a renewed excitement to achieve higher levels of efficiency and accomplish more than they ever thought possible.

Let us help you build a team of Office Champions!
When you help your office team improve, you will experience an exponential return on your investment. You won’t believe how inefficiently your office has been running until you see how great it can be!

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Click Below for a Sample Academy Clip and See What’s Being Said About Office Champions Academy:

Office Challenges:

Can You Relate?

Do YOU struggle with this?

  • Unclear Standards, Systems and Procedures
  • The Stress of Processes Falling Short, Robbing Your Profitability
  • Divided Focus/Feeling Like There’s “Not Enough Time In The Day” to Accomplish Everything and Still Grow
  • Sending the Right Tech to the Right Call
  • Failure to Follow Scripts
  • Not Converting Enough Calls
  • Ineffective Communication and Information Gathering


You can utilize Office Champions Academy to reduce stress, and implement the smooth-running systems and procedures you’ve always wanted.

See What Our Clients Have Said

Act Now & Get

These Amazing Bonuses

BONUS #1: Two – Pay

We know the service business better than anyone and understand how important cash flow is to your success. Even though it might be a busy season, you always want to protect cash. Why not spread out your investment while simultaneously getting the return??? We want to reward action-takers who understand the importance of continuous training. We are so confident in the results you will get, we are willing to be the bank and let you pay as you profit!

BONUS #2: Our “Blow Your Mind” Guarantee

100% Money Back Guarnantee

This means there’s absolutely no risk. Everything we do at The Blue Collar Success Group is backed by our 100% “Blow Your Mind” Guarantee.

Meet Our Award-Winning Trainers

Chris Crew


Recognized as a top performer at every level and possessing a passion to help others, Chris has trained hundreds of front-line employees from office staff to field personnel using his charismatic style of delivery, presenting powerful information in a way that helps people feel confident in themselves and the process. He most recently helped to build an electrical business from 10 trucks and 1 location to over 60 trucks and 5 locations producing $18M in revenue in just 4 years.

Richie DeRuvo


Richie got his foot in the door in the HVAC world in 2010, beginning his career on the financial and office management side of the trade and eventually working his way up to General Manager. During his time as an operator, Richie gained experience training across all departments, including call takers, comfort advisors, and service technicians.

Jeremy Self


Jeremy began his career in the in-home service trades in 2003 and quickly became one of the youngest, top-producing high-ticket salespeople in the country. Jeremy has held numerous high-level positions, including Sales Manager and General Manager. When it comes to creating exceptional results, Jeremy has been involved in all aspects, from training, to coaching, to managing, to building successful systems.

James Casterline


James is an accomplished business operator with over 24 years of experience in the home services industry. James’s wealth of experience in the trades includes overseeing HVAC, plumbing, and electrical operations in the capacity of Operations Manager, General Manager, and business owner.

Callen Kusmick


Callen Kusmik was “born in the trades.” He committed early on to his family’s HVAC and plumbing business, with experience and training in all aspects of the the industry. Part of what makes Callen an outstanding trainer is his dedication to personal and professional growth, resulting in many industry-specific certifications and licenses.

Chris Cline


Chris remembers spending much of his childhood in a plumbing truck, learning pipe sizes and materials from his dad. Chris joined the family plumbing business, then went on to other roles in plumbing and HVAC that include: Plumber, Facility Technician, Maintenance Supervisor, Direct Manager, and Chief Operating Officer.

Frequently Asked Questions

This training is designed for both new and existing team members. You can use it to help get new team members up to speed lighting quick as well as effectively eliminating and replacing some of the bad habits longer tenured call takers and dispatchers have picked up over the years.

During the short amount of time you will have to cover this position, you will far more than make up for the slight inconvenience after your team member returns through better booking percentages and higher average tickets from effective dispatching. This is an investment that will exponentially keep giving.

Yes, absolutely. To hold your team accountable to the training processes and strategies, as well as maximize your investment, it’s important for your manager(s) to fully understand the content and delivery so they can coach your call takers and dispatchers effectively long after the training is completed.

Most attendees see incredibly improved results immediately. Their new energized processes and scripting is designed to pay back your investment ASAP and quickly turn every phone call into more profit moving forward!

ABSOLUTELY! Everything we do at Blue Collar is guaranteed! And, this special offer falls under our Blue Collar 100% “Blow Your Mind” Guarantee. We know this training will work so well for you, we are willing to offer a complete refund if you aren’t 100% ecstatic about the results you experience. You have absolutely zero risk!

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