Here is what you can expect from this class:

• Create a shift in mindset from being a call taker to a revenue generator.
• Clarity on what “sales” really means and how this is a good thing.
• Learn how to communicate using logic and emotion.
• How to prevent costly mistakes.
• The process of how to handle sales calls differently than a request for service.
• How to create a better relationship from the field to the office.

At the end of this course, students will be equipped to be a Rockstar at booking appointments and dispatching.

This includes three 4-hour live instructor-led sessions spread across 3 days with a downloadable workbook on the date and time specified. Delivered in a manner that will not only engage but excite your team, this is a must for every service business.

Here is what you can expect from this class:

• Create a shift in mindset from being a call taker to a revenue generator.
• Clarity on what “sales” really means and how this is a good thing.
• Learn how to communicate using logic and emotion.
• How to prevent costly mistakes.
• The process of how to handle sales calls differently than a request for service.
• How to create a better relationship from the field to the office.

At the end of this course, students will be equipped to be a Rockstar at booking appointments and dispatching.

This includes a 2-day live instructor-led sessions with a workbook on the date and time specified. Breaks will be included. Delivered in a manner that will not only engage but excite your team, this is a must for every service business.