Training

The Blue Collar
Success Group

Training is Available for Members and Non-members!

Looking for fast, friendly and effective ways to build your in-home service business?

The Blue Collar Success Group is here to help. Get the most out of what we can offer your team and attend our in-person and virtual events without becoming a member!

ACCELERATION DAYS® WORKSHOP

FOR OWNERS & MANAGERS: 

SAVE THE DATE!
More information coming soon.
No event found!

For Service & Selling Techs

Professional Tech Academy® can increase your average ticket by MORE THAN 50% and give your technicians the tools to sell more than you ever imagined. This is your ultimate solution to generating more sales, more customers and rave reviews!

No event found!
Sales-Specialist-Academy-Logo-TM

For Big-Ticket
Salespeople & Selling Techs

If you feel like your team isn’t maximizing their big-ticket replacement sales opportunities, regardless of trade, you’re absolutely right! Here’s the good news: NOW you can fix that problem with focused, proven methods that are expertly presented in Sales Specialist Academy!

No event found!
Management-Growth-Academy---White-300-TM

For Owners & Key Managers

Great managers are created from this results-improving training unlike anything currently offered across the industry. It’s intense, value-packed and your managers will leave with the skills to finally accomplish company goals, improve culture and recruit new talent like never before!

No event found!

For Call Takers

It’s the most profitable department in your entire business. But most companies don’t even realize it or devote the attention necessary to grow this revenue-generating part of the service business. Whether your office team members are already great or they need serious help, this training will equip them with the crucial skills they need to take your office to the next level.

No event found!

For Outbound Callers

Here is what you can expect from this class:

  • Discover the hidden gold that lies inside of your business.
  • Learn what to call on, when to make the calls, and how to maximize your current customer data base.
  • Dig into the framework of an outbound call.

 

At the end of this course, students will be equipped to be a Rockstar at outbounding for $$$.

This includes three 4-hour live instructor-led sessions across 3 days with a downloadable workbook on the date and time specified. Delivered in a manner that will not only engage but excite your team, this is a must for every service business.

No event found!

For Dispatchers

Here is what you can expect from this class:

  • Discover what dispatching for profits truly means.
  • Learn what communication touch points your dispatcher should have with your customers and with your technicians and what those communications should sound like.
  • How to properly debrief your technicians so that things don’t slip through the cracks.

 

At the end of this course, students will be equipped to be a Rockstar at dispatching.

No event found!
planning-and-budgeting-black-300

For Owners & Managers -
MEMBERS ONLY!

Build your future business now by attending The Planning and Budget Blueprint!

Growing is not just simply adding 30% to the top line. You need a plan! During this workshop, you will be led by a certified Blue Collar Coach in a workshop-style class.

Here is what you will leave with:

  • Your plan on how many calls you need
  • What KPIs your team needs to achieve to hit budget
  • How to manage your Cost of Goods Sold (COGS)
  • How to recognize what your expenses should be based on your revenue
  • An understanding of how resources work together to help hit your revenue goal
No event found!

CALL BY CALL CLINIC
(Held only once per year)

Drive higher sales, profits, and customer service...all from your cell phone.

Blue Collar’s  CALL BY CALL CLINIC™.  We’re confident that everyone will want what this clinic will get you: More Revenue, More Profits, and Increased Client Satisfaction
 
Visiting a client and serving them at the highest level is the main objective of any owner, general manager, service manager, or sales manager, and the exchange is higher revenue and profits. Maximizing every call without compromising customer service is a reality in your business with this class. This class will equip you to do the following:
 
1. Fill any gaps you have with less skilled technicians/salespeople
2. Be an influencer for every call on your call board 
3. Ensure that your company standards are being met
4. Drastically increase your field closing rate
5. Skyrocket your average tickets.
6. Maximize every call with coaching and accountability
 

What call by call management actually is may not be what you’ve heard.  After attending this clinic you will have discovered:  

  • Who call by call management is for.
  • The right plan to implement this as a tool and resource to help your team achieve better results by being everywhere all of the time.
  • How to create more time to perform other revenue generating activities.
  • Specific scripting to teach your team how to ensure that you are making the most out of every opportunity and supercharge your customer service.
  • How to drive higher sales and profits without needing to hire a team of only “rockstars!”
 

The most talented technicians are looking for a competitive advantage to increase their skills so they can win.  Unfortunately, that can take time. Help them shorten the process, and by doing so you will win as well! 

No event found!

Interested in Onsite Training

with a Blue Collar Coach?

See how you can succeed when we visit your business.

Join the Waitlist:

Join the Waitlist:

Join the Waitlist:

Join the Waitlist:

Join the Waitlist:

Join the Waitlist:

Join the Waitlist:

Join the Waitlist: