What is the "In-Shop Experience"?

A Customized In-Shop Experience to Meet the Needs of Your Business

During the time that Kenny has with you "in-shop" he delivers his highly praised Service Sales Success School customized specifically to meet the needs of your business. In your own intimate setting Kenny connects with your technicians and leads them through this life changing program.

Through highly interactive and engaging activity Kenny helps overcome their challenges and excel at service and sales.

Topics Kenny will cover are:

  • The importance of “contrast selling” presentations
  • The 12-step Ultimate Service Experience Process
  • How Kenny Chapman’s Six Dimensions of C.H.A.N.G.E. can impact your income
  • How self-image is robbing you from your best performance
  • The Four Components of increasing your sales and customer service immediately
  • Why the lowest bid should never win – and what to do about it
  • Proven, simple ways to be a better “investigator” in customers’ homes
  • The Automatic Options Creator
  • The “Six C’s” of Delivering Service Success
  • The Maintenance Agreement Factor
  • Why you should embrace the word “No”
  • Finding and utilizing customer triggers
  • Why technicians are not normal “salespeople” and why this should be embraced
  • How to overcome the biggest objection ever
  • Proven presentation system
  • What to do when packaging products and services
  • The three levels of listening
  • Goal-setting for income explosion
  • Why trust matters more than ever – and how to gain it immediately

What Our Clients Are Saying About Us

  • The Blue Collar Success Group We get great feedback from our managers and technicians and experience a boost in our sales that more than pays for our investment.

Two Options, Your Choice

  • The In-Shop Experience
    • Two days of dedicated training by an award winning industry leader
    • One on one time with Kenny for your leadership team
    • All program training materials, including the 82-page Service Sales Success School workbook complete with a comprehensive goal-setting section
    • 4 months email follow up with Kenny
    $12,500
    Inquire Now Inquire Now
  • The In-Shop Experience
    • Four days of dedicated training and coaching by an award winning industry leader
    • One-on-one time with Kenny for your leadership team
    • All program training materials, including the 82-page Service Sales Success School workbook complete with a comprehensive goal-setting section
    • 6 months of follow up coaching for you and team (Skype or other...)
    • "In the Truck" ride along coaching
    $22,500
    Inquire Now Inquire Now

Our Blue Collar Mentors Are Standing By.

Contact Us Now.
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Upcoming Events

  • Acceleration Days

    November 8-9

    An energetic day spent on high-level discussions, learning, and strategic planning. Focus on your professional and personal growth to accelerate your success.

    Learn More
  • SAMI - Sales and Marketing Intensive

    February 8-9

    Join us at this year's SAMI! We deliver solutions that work through compelling sessions that feature successful leaders in the home services industry.

    Learn More