Service Management Mastery
Service Management Mastery School is designed to help service managers uncover weaknesses, overcome challenges, and maximize the untapped potential of their team...with the goal of increased profitability and efficiency in mind. We created this course to empower managers to create better sales and operational standards, manage what matters most, and improve their overall leadership skills. It's two full days of powerful personal and professional transformation.
What is Service Management Mastery?
"The most impactful service management school our industry has ever seen..."
It's a two-day live school, where we provide a collaborative, interactive, safe environment for service managers to break through limiting beliefs, strenghen their leadership skills, and learn how to simultaneously manage systems and effectively lead their team members.
Why did we create Service Management Mastery?
It's pretty simple, really: leadership can make or break a business, impacting every aspect from hiring and retention to sales and profitability. We've been in hundreds of companies, and have found that most service managers haven't been given the leadership training necessary to take their companies to the next level. They often feel overwhelmed, wearing muliple "hats," trying to juggle everything from supporting team members to meeting goals to customer satisfaction. They are stuck in a rut, failing to communicate effectively, and held back by unclear standards and systems. This leads to stress and confusion, and creates an environment where mediocrity is allowed to flourish. It might be hard to recognize or admit, but it's probably happening in your business, too.
So, we came up with a solution for you...
...our exclusive Service Management Mastery event. Led by Master Blue Collar Success Group Trainer and respected industry expert, Tab Hunter, the class focuses on helping leaders improve their skills and confidence, realizing how much power they truly possess to grow your company. We give them the tools they need, answer their questions, and help them develop a personalized plan of action with the growth and success of your business as the main goal.
November: Acceleration DaysWhat : For those of you who have not attended an Acceleration Days, you simply have to experience it (and if you're a Titanium Member it's included in your Membership)! It’s two energetic, productive days with your fellow Titanium Members, spent on high-level discussions, learning, and strategic planning. It’s an intimate environment, focused on ...