Office Champions Academy: Fundamentals and How To’s

4-Hour Virtual Training Event

Here is what you can expect from this class:

  • Clearly paint the picture of the single most important task in the business.
  • Students will gain an understanding of the true value of their actions.
  • How to stay calm in the midst of chaos that can occur in a service business.
  • How to be clear in communication with clients.
  • How to build and use active listening skills.
  • The process and scripting of the 9 Steps to a “World Class Phone Experience.”

At the end of this course, students will be equipped with the process of converting calls to appointments correctly and accurately.

This is a 4-hour course that is instructor-led with a downloadable workbook. Delivered in a manner that will not only engage but excite your team.


Sep 14 2021


10:00 am - 2:00 pm

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Virtual Training Event
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