Productivity No Matter What

Earlier this week I asked Robin to scan several documents and email them over to me at her convenience. This is something that happens multiple times a week when I’m actually at my office and not traveling around training the great client companies that we work with. Once I returned to my office, or better known as the conference room, since I don’t actually have an office at my company, I got back to work.

A few minutes later, I realized I had an email from our Xerox WorkCentre copy machine with the 9 attachments I had requested from Robin. I attempted to open the email, but something weird was happening. I told Robin I’ll need to her to resend the documents and she informed me that she hadn’t sent them yet. Uh oh, you might see where this is going.

Long story short, my computer was infected with the latest ransom ware virus, which immediately encrypted and locked up all of my files. After over two hours with my IT team in my computer attempting to get to the bottom of my issue, they found that we’d have to pay ransom of $750 to get the decryption software to unlock my files. I had no interest in that, so I had them take my machine and begin wiping the hard drive clean to restore my machine.

What’s the point of this and what does it mean to you? (Other than the obvious reminder to NEVER open an email when you don’t recognize the sender)

In our weekly Mastermind coaching group call this week, I was teaching a process on remaining focused in spite of the many daily challenges that arise while running a progressive service company. Once I got off of our coaching call, I realized all my files were locked and I couldn’t do anything with my computer. Ah yes, the opportunity to use the information I was just teaching!

I immediately began using my mental tools to work through this challenging time because I had a very full day booked, all of which I needed my computer for. Many years ago, this type of challenge would have thrown me into a tailspin and I would have lost multiple days of productivity. Instead, I focused on what was in my control instead of what I couldn’t control, and did a quick inventory of any task I could accomplish and be productive with that didn’t require files from my computer.

Because I was willing to quickly shift gears, I ended up having a very productive day, just in a manner that I wasn’t expecting when I got up that morning. You have to roll with the punches when leading companies and driving change. You must realize that things are going to happen to us that are out of our control, but ultimately, we are in control of the choices we make when responding to these challenges.

Always do your best.

Regardless of situation, always do your best in the face of a challenge. I was able to get some tasks done that I had been wanting to get done, but hadn’t been a big enough need for me to take action on, when I could do my electronic tasks. Once that was taken away from me, I was able to get things done and be as productive as possible, no matter what.

Set your intention for the week. Set your three big priorities for the week. I’ll still get my top three done for the week and some of my other tasks changed. That’s okay. That’s part of life and part of business. The more you embrace this understanding the more productive you’ll become, no matter what!

My very best,


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