Recent Posts in June, 2013

  • Do Your Keys Fit Your Car?

    We all have different styles of cars and vehicles. In today’s world it becomes almost difficult to find a car that doesn’t have some sort of Key Fob ...
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  • Are You a Leader or Just a Title?

    By Robin Stevens, Internal Operations Coach My niece and her family from Arizona were here visiting over the weekend and I got to spend some time with ...
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  • Selling with Conviction

    Attention: This is NOT about religion! You’ll see what I mean… When we look at the blue collar service industries as a whole, many front line team ...
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  • In The Zone...

    A common term used in sports when a player, say in a basketball game, is hitting shots from all over the offensive end of the court, making the ...
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  • Are You Serving Your Clients?

    By Robin Stevens, Inside Operations Coach The main goal of any business providing a product or service is to be of service to our clients whether by ...
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  • Give them the ______Hot Sauce

    Give them the ______Hot Sauce We’ve all heard the term “sweet tooth.” This sweet tooth thing would show up for my beloved, late Grandma Opal within ...
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  • Your Customers Personal Prescription

    By John Burwell, Service and Sales Coach At one time or another we have all been prescribed medicine by a Doctor that was intended to help heal an ...
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  • Technician Desire

    Surely you’ve had times in your career when you’ve felt like some of your team members just couldn’t care less. You wish somebody would care as much ...
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