Recent Posts in July, 2013

  • Profit Culture

    I believe that culture is an incredibly important piece to any successful company. I can tell in our own service business when culture becomes a ...
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  • Leverage for Change

    We've all been to live workshops and training events where the topic of the meeting happens to be change. Many conversations can be overheard in the ...
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  • 100% No more No Less

    By John Burwell, Service and Sales Coach Have you ever heard someone say, ''I give 110%", a 150%, or even 200%? We may have even said it ourselves. ...
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  • It's Five O'clock Somewhere

    A phrase that represents Jimmy Buffet followers everywhere, "It's Five O'clock Somewhere". What is it about this iconic phrase from a music and ...
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  • Touch Downs or Field Goals

    By Robin Stevens, Internal Operations Coach Can you believe the 94th season of the National Football League is scheduled to start in 55 days on ...
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  • What Freedom Really Costs

    With it being the week of Independence Day in the United States, I wanted to do something a little different this week. I’m sure our clients and ...
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  • Customers are CRYING out-Listen to Me!

    By John Burwell, Service and Sales Coach We all can think of a time when our significant other felt like we were not listening to them mainly because ...
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