Recent Posts in 2013

  • Celebrating Your Win's For The Future

    By Robin Stevens, Internal Operations Coach This is one of the most wonderful times of the year. It brings family and friends together with love, ...
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  • Show Me The Enthusiasm

    Most of us have a memory of, and in most cases, a pretty fond memory of the great movie entitled Jerry Maguire, where there was one special phrase ...
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  • You Are Not Your Mistakes

    Last week I posed the question for you regarding “What’s going well?” I went on to encourage you to look at areas you’re doing well and making ...
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  • Lessons from the NFL

    By John Burwell, Service and Sales Coach There are many things in life that can teach us valuable lessons. One of these lessons hit me last Thursday ...
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  • What's Going Well?

    Yesterday was one of my favorite days of the year. At first glance it might seem a bit strange to you since it’s a random day that lands about halfway ...
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  • How Better Leadership Increases Sales

    I spend the bulk of my time training and coaching in two key areas of our businesses. Those are leadership and sales training. Many people seem to ...
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  • Is Upselling Good or Bad?

    By John Burwell, Jr., Service & Sales Coach I am sure many of you have seen the popular show Myth Busters. They take a subject and either prove that ...
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  • Black Friday Irritation?

    Here we are once again, the day after Thanksgiving in the good old USA. This is a day that seems to have become overtaken by the retailers getting in ...
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